Helpdesk Software Directory - reviews and comparisons

	Helpdesk Software Trouble Ticket Software, Issue Trackers, Bug Trackers and similar software used to register and resolve issues from customers and employees
	CRM software Customer Relationship Management (CRM) software, not only automates helpdesk but other front-office divisions also.
	Call-Center software call-center automation software: call tracking, call-management, call-recording solutions and similar.
	Knowledge-Base software knowledge management software, WIKIs and similar
	Remote Control software used in remote administration to control a desktop computer or a server from another desktop computer
	Billing / Invoice Software Invoice management software, billing tasks automation software etc.
	Other software other helpdesk-related software
	Project / Task / Time tracking Project Management software, time tracking and task tracking software, To Do lists and similar

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Microsoft's new Hotmail

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Microsoft's new Hotmail offers 2GB space and new GUI

The latest version of Microsoft Corp.'s free Web-based e-mail is now widely available to the public in 36 languages.

Windows Live Hotmail, which officially became available Monday, sports a new look and features similar to Microsoft's desktop-based Outlook e-mail program, including the ability to drag and drop messages into folders. Microsoft also said it improved the spam and fraud protection features in the online e-mail service.

The makeover, which includes 2 gigabytes of data storage and built-in instant messaging, brings Live Hotmail in line with offerings from competitors Yahoo Inc. (Nasdaq:YHOO - news), Time Warner Inc.'s AOL and Google Inc. In the U.S., about 81 million people used Yahoo's e-mail service in April, while nearly 47.5 million used Hotmail or a test version of Windows Live Mail, according to comScore Media Metrix.

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