Helpdesk Software Directory - reviews and comparisons

	Helpdesk Software Trouble Ticket Software, Issue Trackers, Bug Trackers and similar software used to register and resolve issues from customers and employees
	CRM software Customer Relationship Management (CRM) software, not only automates helpdesk but other front-office divisions also.
	Call-Center software call-center automation software: call tracking, call-management, call-recording solutions and similar.
	Knowledge-Base software knowledge management software, WIKIs and similar
	Remote Control software used in remote administration to control a desktop computer or a server from another desktop computer
	Billing / Invoice Software Invoice management software, billing tasks automation software etc.
	Other software other helpdesk-related software
	Project / Task / Time tracking Project Management software, time tracking and task tracking software, To Do lists and similar

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Salesforce teams up with Google

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Salesforce and Google are forming a software alliance

CRM Software maker Salesforce Inc. said it reached an agreement with Google to make Web-based software applications that help businesses improve sales and marketing.

The combination, which includes a product called Salesforce Group Edition featuring Google AdWords, links Salesforce's Customer Relations Management (CRM) software with Google's AdWords online advertising system.

Under the pact, Salesforce will resell the Google AdWords platform, acting as an official distribution channel.

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