Helpdesk Software Directory - reviews and comparisons

	Helpdesk Software Trouble Ticket Software, Issue Trackers, Bug Trackers and similar software used to register and resolve issues from customers and employees
	CRM software Customer Relationship Management (CRM) software, not only automates helpdesk but other front-office divisions also.
	Call-Center software call-center automation software: call tracking, call-management, call-recording solutions and similar.
	Knowledge-Base software knowledge management software, WIKIs and similar
	Remote Control software used in remote administration to control a desktop computer or a server from another desktop computer
	Billing / Invoice Software Invoice management software, billing tasks automation software etc.
	Other software other helpdesk-related software
	Project / Task / Time tracking Project Management software, time tracking and task tracking software, To Do lists and similar

search FIND HELPDESK SOFTWARE
what is helpdesk "HELPDESK" DEFINITION
about the site WHAT IS THIS PLACE?
resources OTHER USEFUL RESOURCES
contacts COMMENTS, QUESTIONS
submit software VENDORS: GET LISTED FREE!
link to us

John McCarthy on outsourcing

Submit Your Story!

What's the future of the outsourcing industry?

When John McCarthy speaks about outsourcing, it's best to listen. In 2002, McCarthy, a vice president at Forrester Research, warned that 3.3 million U.S. services jobs would go offshore, but few believed him. Today, in a new report, "China's Diminishing Offshore Role," John discusses China's slow progress as an offshore outsourcing destination.

Read an interview with John McCarthy by clicking the link below.

read source...