Public Folder Helpdesk for Outlook

Category: Helpdesk Software

Publisher: Kalmstrom

Price: $500.00 (organization license)

Description:
offers a simple, well-known and user friendly interface, right in your Microsoft Outlook® client. Users familiar with Outlook® can start working with Public Folder Helpdesk at once. Make a personal Microsoft Outlook® Task from a ticket with the press of a button, and synchronize with your PDA – perfect for support personnel always on the run. List all tickets assigned to you, work with the cases, print tickets, re-assign or forward the information – all with the simplicity you are used to in Microsoft Outlook

Homepage: http://www.kalmstrom.nu/

Type: Desktop application

Platform: Windows

Prerequisites: MS Office 2000 or later