Alchemy Help Desk

Category: Helpdesk Software

Publisher: Alchemy Lab

Price: $0.00 (per user)

Description:
Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the status of a request, etc.

Homepage: http://www.alchemy-lab.com/products/helpdesk/

Type: Desktop application

Platform: Windows

Prerequisites: A standard PC