Category: Helpdesk Software
Publisher: Jitbit Software
Price: $249.00 (site license)
Jitbit HelpDesk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk solution ("ticket system"), designed to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere as a web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. Use it from anywhere ... Use it on your public website or inside your office local intranet ... Most advanced and reliable technical platform: ASP.NET 2.0 and SQL Server ... Automatic email notifications ... Different user roles and security permissions (technicians can be assigned to different areas, no customer sees someone else's data, etc) ... Knowledge Base ... Reasonable pricing for a site license (unlimited users and technicians). FREE evaluation version has no expiration.
Type: Web application
Prerequisites: ASP.NET 2.0, Microsoft SQL Server