Category: Call-Center software
Publisher: IdentaFone Software
Price: $39.95 (per seat)
Caller ID screen pops from your Outlook contacts for TAPI phone systems and modems that overlays the Caller ID over your screen then fades away. Ms Outlook screen pops including Exchange Server public folders for Asterisk, Avaya, Cisco, ESI, NBX, NEC, Nitsuko, Nortel, Panasonic, Phillips, Siemens, Splicecom and Zultys IP phones plus modems. Equally suited for the home user who wants a simple popup using their modem or the business user who needs screen pops of their MS Outlook contacts integrated with a TAPI business telephone system.
With MS Outlook integration, you have a choice of CID displayed on your screen plus screen pops of contacts and journal entries from MS Outlook. If the caller is not in your contacts you can choose to automatically create a new contact in Outlook.
This is a perfect solution for someone who does not want another window popping up that covers their work. The choice of a non intrusive CID display or a screen pop of your caller's information in MS Outlook Outlook, make this an ideal productivity boost on the corporate desktop.
Type: Desktop application
Prerequisites: TAPI supported IP office telephone system or a TAPI compliant modem. MS Outlook or MS Exchange server is optional.