Helpdesk Software Directory - reviews and comparisons

	Helpdesk Software Trouble Ticket Software, Issue Trackers, Bug Trackers and similar software used to register and resolve issues from customers and employees
	CRM software Customer Relationship Management (CRM) software, not only automates helpdesk but other front-office divisions also.
	Call-Center software call-center automation software: call tracking, call-management, call-recording solutions and similar.
	Knowledge-Base software knowledge management software, WIKIs and similar
	Remote Control software used in remote administration to control a desktop computer or a server from another desktop computer
	Billing / Invoice Software Invoice management software, billing tasks automation software etc.
	Other software other helpdesk-related software
	Project / Task / Time tracking Project Management software, time tracking and task tracking software, To Do lists and similar

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Category: Call-Center software

IdentaPop Pro
Desktop application, $39.95 (per seat)
Caller ID screen pops from your Outlook contacts for TAPI phone systems and modems.

3CX Phone System for Windows Free
Desktop application, $0.00 (per user)
FREE IP PBX: 3CX VOIP Phone system for Windows. No timeouts or limitations

VentaFax & Voice
Desktop application, $49.95 (per user)
A Fax and Answering Machine Software with Color Fax Support and Remote Control.

AdminsParadise Voip PBX and FAX
Desktop application, $0.00 (single)
Free Enterprise Class VoIP PBX and Fax server. Features Asterisk and Hylafax

RealTimeQuery
Desktop application, $99.95 (per user)
Live help system for websites. Multi-operator, multi-chat.

ZOIPER Free SIP and IAX softphone
Desktop application, $0.00 (per user)
ZOIPER 2.0 Free Edition is SIP and IAX / IAX2 phone, compatible with Asterisk.