Helpdesk Software Directory - reviews and comparisons

	Helpdesk Software Trouble Ticket Software, Issue Trackers, Bug Trackers and similar software used to register and resolve issues from customers and employees
	CRM software Customer Relationship Management (CRM) software, not only automates helpdesk but other front-office divisions also.
	Call-Center software call-center automation software: call tracking, call-management, call-recording solutions and similar.
	Knowledge-Base software knowledge management software, WIKIs and similar
	Remote Control software used in remote administration to control a desktop computer or a server from another desktop computer
	Billing / Invoice Software Invoice management software, billing tasks automation software etc.
	Other software other helpdesk-related software
	Project / Task / Time tracking Project Management software, time tracking and task tracking software, To Do lists and similar

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Category: Knowledge-Base software

Personal Knowbase
Desktop application, $39.95 (per seat)
Freeform knowledge base using keywords to quickly locate info. Great for basic help desk needs.

DoyleSoft Knowledge Base
Desktop application, $79.00 (site license)
Rapidly search through megabytes of information (stored in one or more databases) for the details yo

General Knowledge Base
Desktop application, $69.00 (per user)
Create and maintain knowledge base. Organize your documents, notes, web pages.

IQPEN
Desktop application, $10.00 (single)
Knowledge management by indexing audio or visual information with a digital pen.

EDraw Network Diagrammer
Desktop application, $49.95 (per user)
Network Diagram and Network Topology Software with Examples and Templates!