Helpdesk Software Directory

Help Desk Software Categories:

Helpdesk Software - Trouble Ticket Software, Issue Trackers, Bug Trackers and similar software used to register and resolve issues from customers and employees

CRM software - Customer Relationship Management (CRM) software, not only automates helpdesk but other front-office divisions also.

Call-Center software - call-center automation software: call tracking, call-management, call-recording solutions and similar.

Knowledge-Base software - knowledge management software, WIKIs and similar

Remote Control software - used in remote administration to control a desktop computer or a server from another desktop computer

Billing / Invoice Software - Invoice management software, billing tasks automation software etc.

Other software - other helpdesk-related software

Project / Task / Time tracking - Project Management software, time tracking and task tracking software, To Do lists and similar