Helpdesk Software Directory - reviews and comparisons

	Helpdesk Software Trouble Ticket Software, Issue Trackers, Bug Trackers and similar software used to register and resolve issues from customers and employees
	CRM software Customer Relationship Management (CRM) software, not only automates helpdesk but other front-office divisions also.
	Call-Center software call-center automation software: call tracking, call-management, call-recording solutions and similar.
	Knowledge-Base software knowledge management software, WIKIs and similar
	Remote Control software used in remote administration to control a desktop computer or a server from another desktop computer
	Billing / Invoice Software Invoice management software, billing tasks automation software etc.
	Other software other helpdesk-related software
	Project / Task / Time tracking Project Management software, time tracking and task tracking software, To Do lists and similar

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HelpSpot

Category: Helpdesk Software

Publisher: UserScape

Price: $199.00 (per seat)

Description:
Email, web, phone揺owever customers reach you, HelpSpot help desk software can centralize and effectively manage your support. From its unique, intuitive workflow to the web based help desk portal, staff and customers will be empowered in ways that allow you to drive down costs while delivering a superior customer experience.

Homepage: http://www.helpspot.com/

Type: Web application

Platform: Linux

Prerequisites: PHP MySQL