Helpdesk Software Directory - reviews and comparisons

	Helpdesk Software Trouble Ticket Software, Issue Trackers, Bug Trackers and similar software used to register and resolve issues from customers and employees
	CRM software Customer Relationship Management (CRM) software, not only automates helpdesk but other front-office divisions also.
	Call-Center software call-center automation software: call tracking, call-management, call-recording solutions and similar.
	Knowledge-Base software knowledge management software, WIKIs and similar
	Remote Control software used in remote administration to control a desktop computer or a server from another desktop computer
	Billing / Invoice Software Invoice management software, billing tasks automation software etc.
	Other software other helpdesk-related software
	Project / Task / Time tracking Project Management software, time tracking and task tracking software, To Do lists and similar

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Jitbit Helpdesk

Category: Helpdesk Software

Publisher: Jitbit Software

Price: $249.00 (site license)

Description:
Jitbit HelpDesk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk solution ("ticket system"), designed to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere as a web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. Use it from anywhere ... Use it on your public website or inside your office local intranet ... Most advanced and reliable technical platform: ASP.NET 2.0 and SQL Server ... Automatic email notifications ... Different user roles and security permissions (technicians can be assigned to different areas, no customer sees someone else's data, etc) ... Knowledge Base ... Reasonable pricing for a site license (unlimited users and technicians). FREE evaluation version has no expiration.

Homepage: http://www.jitbit.com/helpdesk.aspx

Type: Web application

Platform: Windows

Prerequisites: ASP.NET 2.0, Microsoft SQL Server