Helpdesk Software Directory - reviews and comparisons

	Helpdesk Software Trouble Ticket Software, Issue Trackers, Bug Trackers and similar software used to register and resolve issues from customers and employees
	CRM software Customer Relationship Management (CRM) software, not only automates helpdesk but other front-office divisions also.
	Call-Center software call-center automation software: call tracking, call-management, call-recording solutions and similar.
	Knowledge-Base software knowledge management software, WIKIs and similar
	Remote Control software used in remote administration to control a desktop computer or a server from another desktop computer
	Billing / Invoice Software Invoice management software, billing tasks automation software etc.
	Other software other helpdesk-related software
	Project / Task / Time tracking Project Management software, time tracking and task tracking software, To Do lists and similar

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Polar Help Desk Professional

Category: Helpdesk Software

Publisher: Polar Software

Price: $120.00 (each technician)

Description:
Polar Help Desk Professional is a web based solution for an IT support department. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management. It is based on ITIL, set of best practice, drawn from the public and private sectors internationally. The source code is available for purchase.

Homepage: http://www.polarsoftware.com/

Type: Web application

Platform: Windows

Prerequisites: ASP.NET 1.1, MS SQL Server