Category: Helpdesk Software
Publisher: HealthCo Software
Price: $149.00 (5 staff members)
PHP ticket solution. Customers can create tickets without having to go through a painful account creation process. Customers can also optionally create a user account to keep track of their tickets and contact information. Staff members can create an unlimited number of departments, each with their own custom fields, powerful auto-replies, and assigned staff personnel. Support tickets can be created through a simple web interface and be imported from POP3 email accounts. Powerful built-in knowledge base.
Type: Web application
Prerequisites: PHP, MySQL