Helpdesk Software Directory - reviews and comparisons

	Helpdesk Software Trouble Ticket Software, Issue Trackers, Bug Trackers and similar software used to register and resolve issues from customers and employees
	CRM software Customer Relationship Management (CRM) software, not only automates helpdesk but other front-office divisions also.
	Call-Center software call-center automation software: call tracking, call-management, call-recording solutions and similar.
	Knowledge-Base software knowledge management software, WIKIs and similar
	Remote Control software used in remote administration to control a desktop computer or a server from another desktop computer
	Billing / Invoice Software Invoice management software, billing tasks automation software etc.
	Other software other helpdesk-related software
	Project / Task / Time tracking Project Management software, time tracking and task tracking software, To Do lists and similar

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h2desk

Category: Helpdesk Software

Publisher: HealthCo Software

Price: $149.00 (5 staff members)

Description:
PHP ticket solution. Customers can create tickets without having to go through a painful account creation process. Customers can also optionally create a user account to keep track of their tickets and contact information. Staff members can create an unlimited number of departments, each with their own custom fields, powerful auto-replies, and assigned staff personnel. Support tickets can be created through a simple web interface and be imported from POP3 email accounts. Powerful built-in knowledge base.

Homepage: http://www.heathcosoft.com/h2desk/

Type: Web application

Platform: Linux

Prerequisites: PHP, MySQL